How does this work?

Your home takes you away.

HomeExchange is the global leader in the home exchange with more than 400,000 homes in 187 countries. Signing up is free and allows you to stay everywhere in the world for $150 a year or $15/night. With home exchange, you save money on your dream vacations. You will have the chance to share a more authentic experience while discovering the culture of your hosts or while receiving guests at your home!

 

Our GuestPoints system

Booking a place to stay is easy with our GuestPoints system. You earn GuestPoints when you host, and you spend GuestPoints when you stay as a guest. We also gift you 1,150 GuestPoints when you sign up and complete your profile and listing so you can start booking stays right away and then host when you're ready.

 
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It's flexible!

Every exchange tailored to your needs thanks to our 2 offers:

 

Optimal

Optimal is an annual subscription payment of $150. Once that is paid, Optimal members can enjoy 12-months of unlimited access to HomeExchange services and organize as many exchanges as they like without any additional costs.

 

Essential

Essential is a pay-per-night plan you can use to discover home exchange or if you are a light traveler.  

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We are here for you

We are here with you through your entire home exchange journey

Deposit

PERSONALIZED SUPPORT

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An international team

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Our Happiness team available via email and telephone Monday to Friday from 10 AM to 6 PM UTC-03

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Live chat platform where ambassador members answer your questions.

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Personalized assistance by e-mail and phone 24/7 in case of emergency

Home & cancellation insurance

VERIFICATION

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Free verification to confirm the identities and addresses of our members a guest

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A blue badge of confidence on your profile

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Your profile on top of search results

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Maximizes your chances of finding an exchange 

Travel insurance

GUARANTEE

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HomeExchange will handle the mediation between the host and the guest in cases of incident or damage

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HomeExchange will find a personalized solution to resolve the issue 

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HomeExchange will compensate you in case of any unforeseen incident or damages as a Host and as a Guest

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It's Easy!

Organize an exchange

1. Sign up and list your home.

Join our friendly community of hosts, list your house, and fill out your hosting availabilities. Get 500 GuestPoints immediately when you've completed your profile! 

2. Find your dream places to stay. 

Messages the hosts and discuss whether you want to do a non-reciprocal or reciprocal exchange. Clarify basic demands such as the dates of your stay (or of both parties stays), and the number of guests sleeping overnight for your stay.

3. Discuss important details.

As the guest, you will complete the details for 1) the number of guests in your party and 2) the dates of your stay. In a reciprocal exchange, both parties will complete this information for their respective stay.

In the next part, your host will complete the details for the cost of GuestPoints per night. In a reciprocal exchange, both parties will complete this information for the stay they are hosting.

4. Pre-approve the exchange.

Once all details are agreed upon, your host will pre-approve the exchange. In a reciprocal exchange, either party can pre-approve the exchange. 

5. Go Optimal!

As a Guest you may need to decide whether or not you would like to become an Optimal member.  As a guest Every exchange on HomeExchange benefits from our HomeExchange Service.  Members can choose to pay for the HomeExchange Service on a per night basis for the duration of the exchange for $15/night or a one-time annual fee of $150 by choosing the Optimal Membership. 

6. Finalize the exchange.

In a non-reciprocal exchange, you as the guest will select "Finalize" and confirm the exchange. In a reciprocal exchange, both parties need to select "Finalize" and confirm the exchange. GuestPoints are immediately transferred upon Finalization.

Prepare your home

1. Have a welcoming space.

Welcome your guests in a clean and comfortable environment. You should clean your home and make a little space for your guests to store their belongings and feel more at ease.

2. Give them practical information.

Let your guests know the wifi code, the alarm code and if it is necessary to feed your pets. 

3. Create a home guide.

Prepare an instructional guide containing all of the house rules and other general information: where to throw out the garbage, how to turn on the heat, rules on smoking, etc.

4. Give travel advice.

Your guests would really like to know what things there are to see and do in your neighborhood. Give them restaurant suggestions and let them know about tourist attractions in the area.

5. Share important contact information.

Remember to leave a contact list for your guests. You should include your number and the number of a nearby friend.

6. Offer a welcome gift.

It is always nice to leave a small welcoming present for your guest. It could be a local culinary specialty or a small souvenir. They will love the surprise!