Contact HomeExchange

FAQ

Our Happiness Team has gathered our most commonly asked questions into our FAQ page. Start here to find the solutions to potential questions.

Email

contact@homeexchange.com
Our Happiness Team is always available to respond to your inquiry!

Chat

Our LiveChat Service is now available - contact with our Ambassadors to have all of your questions answered and share a bit of their experience. 

Telephone

We are available only via email for the moment. Don’t worry phone lines will be back very soon !
If you have any question don’t hesitate to send an email at contact@homeexchange.com
For any urgent matter (cancellation, damage or non-conformity) you can send us an email at sos@homeexchange.com

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Bug Alert

If you come across any bug or technical issues on the site, please send us an email. Make sure to include a description of the problem along with a screenshot to: oops@homeexchange.com

Member Stories

Do you have a story you’d like to share about your HomeExchange experience? You can earn 50 GP by submitting your adventure to us. (Feel free to include any photos you’d like us to use!)

Press

Have an article in mind for or about HomeExchange?
press@homeexchange.com

Media Purchases

Are you an agency or service provider?
Would you like to share your expertise with us?
acquisition@homeexchange.com