On March 13th 2019 we launched the first Community Q&A Session for many of our English-speaking Members.  Members were allowed to ask a question in advance to receive live answers, while during the webinar it was possible to participate with other Members in the live chat.

But, before we get into the details...

Thank you to the nearly 500 Members that registered and filled out our survey for the Community Q&A Session!  Big thank you to the nearly 150 Members that participated!  And a super special thank you to the roughly 50 members that stuck it out for the nearly 2.5 hours of Questions & Answers.

In this Q&A session we cover the following topics:

  • New Features
  • Bug Fixes
  • Features Coming Soon...
  • Tips to Find an Exchange
  • GuestPoints
  • Guarantees & Deposit
  • Exchange Registration
  • Calendar
  • Home & Profile
  • Message System

Prior to this Q&A session, Members had the chance to submit their questions related to the above topics. In total there were over 250 questions. In the link below you will find a list of all the questions and the first names of the Members that asked.  The questions are broken down into the different topics and can be found on 7 different tabs at the bottom of the spreadsheet.  Feel free to listen to all the answers, fast forward or rewind to a specific answer, and get acquainted with the website at your own speed.  The HomeExchange team will add FAQ and Blog links to help clarify further certain responses.

Read the Q&A

One last word: This was a long webinar, covering a lot topics, but we will continue to look for innovative ways to organize member meetups where we can share ideas, ask questions, and get to know one another!