HomeExchange Help - New and Existing Member Help http://www.homeexchange.com/apps/km en-us http://www.homeexchange.com/apps/km ActiveKB NX george@homeexchange.com Mon, 17 Jun 2013 21:54:46 PDT 20 How do I search for other Affinity Group Members? http://www.homeexchange.com/apps/km/questions/89/ ADVANCED SEARCH You must be logged in and a member of an Affinity Group in our system. An additional checkbox search option will appear on the Advanced Search page under the map area with the Affi ... Home Exchange Fri, 04 Nov 2011 18:02:25 GMT How do I use a discount code? http://www.homeexchange.com/apps/km/questions/81/ USING A DISCOUNT CODE:1. On our payment page, enter your discount code into the field marked DISCOUNT CODE.2. Click the APPLY button next to the discount code field.3. If the code was valid, the d ... Home Exchange Wed, 15 Jun 2011 18:11:41 GMT How do I edit my Listing? http://www.homeexchange.com/apps/km/questions/31/ TO EDIT YOUR LISTING 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. Next to each of your Listings (if you hav ... Home Exchange Thu, 26 May 2011 06:07:47 GMT How do I edit the DATES and DESTINATIONS in my Listing? http://www.homeexchange.com/apps/km/questions/69/ CHANGING YOUR DATES AND DESTINATIONS OF DESIRED TRAVEL:1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. Next to ... Home Exchange Wed, 25 May 2011 17:43:12 GMT How do I search for Listings on the site? http://www.homeexchange.com/apps/km/questions/41/ SEARCH There are many ways to search for Listings on our web site: Detailed Search:Our detailed search page is found HERE. You can perform a detailed search by entering your desired search inf ... Home Exchange Wed, 25 May 2011 17:38:26 GMT How do I change the NUMBER OF EXCHANGES I've made? http://www.homeexchange.com/apps/km/questions/71/ CHANGING THE NUMBER OF EXCHANGES YOU HAVE MADE:1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. Next to each of ... Home Exchange Wed, 25 May 2011 17:36:03 GMT How do I change my password? http://www.homeexchange.com/apps/km/questions/23/ CHANGING YOUR ACCOUNT PASSWORD:1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click on the link that reads:"Update contact information" 3. From the resu ... Home Exchange Wed, 25 May 2011 17:35:23 GMT How do I change the location of my property? http://www.homeexchange.com/apps/km/questions/25/ CHANGING YOUR PROPERTY LOCATION:1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. Next to each of your Listings ... Home Exchange Wed, 25 May 2011 17:34:39 GMT How does "My Saved Listings" work? http://www.homeexchange.com/apps/km/questions/45/ When you find a listing on the site that you want to refer to later, just click the button on the listing that reads ADD THIS TO MY SAVED LISTINGS. From any search results page, you can also cli ... Home Exchange Wed, 25 May 2011 17:33:14 GMT Sending emails to more then one Listing at a time http://www.homeexchange.com/apps/km/questions/55/ TO SEND ONE EMAIL TO MORE THEN ONE LISTING AT A TIME: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "SAVED LISTINGS." 3. Under ... Home Exchange Wed, 25 May 2011 17:32:37 GMT How do I send email to another member of the site? http://www.homeexchange.com/apps/km/questions/87/ SENDING EMAIL INQUIRIES:1. Click here to login.2. From any Listing on the site, click the EMAIL THIS MEMBER button3. On the resulting page, fill out the email form with any test you want to send t ... Home Exchange Wed, 25 May 2011 17:31:28 GMT How do I renew my Listing? http://www.homeexchange.com/apps/km/questions/39/ TO RENEW YOUR MEMBERSHIP:1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. The resulting page will show you a sum ... Home Exchange Wed, 25 May 2011 17:30:51 GMT How can I hide or otherwise make my Listing unavailable on the site http://www.homeexchange.com/apps/km/questions/13/ HIDING YOUR LISTING There are times you will want to make your Listing unavailable on the site. For example, if you are on an exchange, or have made exchange plans and don't wish to be contacte ... Home Exchange Wed, 25 May 2011 17:29:45 GMT How do I leave feedback for another Member? http://www.homeexchange.com/apps/km/questions/35/ TO LEAVE FEEDBACK ABOUT AN EXCHANGE:1. Click here to login.2. The next screen displayed will be your "My Account" screen. Under the heading "EXCHANGE TOOLS" you will see the following links: Exc ... Home Exchange Wed, 25 May 2011 17:28:26 GMT Setting up email notifications of Listings http://www.homeexchange.com/apps/km/questions/57/ SETUP NOTIFICATIONS:To change and modify your new listing notification email details, here is what you do: Go here to login with your email address and password:http://www.homeexchange.com/lo ... Home Exchange Wed, 25 May 2011 17:27:50 GMT How do I add another listing to the site? http://www.homeexchange.com/apps/km/questions/15/ ADDING AN ADDITIONAL LISTING TO YOUR ACCOUNT: 1. Click here to login.2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS."3. In the upper right ... Home Exchange Wed, 25 May 2011 17:22:28 GMT How do I login to my account? http://www.homeexchange.com/apps/km/questions/37/ LOGGING IN TO YOUR ACCOUNT 1. Click here to login. 2. If you forgot your password, you can retrieve it via email from that same page by clicking the link that reads: "Forgot your password? Cli ... Home Exchange Tue, 24 May 2011 17:19:22 GMT How do I search for Members who want to come to my area? http://www.homeexchange.com/apps/km/questions/43/ The REVERSE SEARCH allows you to locate any members who have specifically named your city, state/province or country as an area they would like to visit. This search option is located on our De ... Home Exchange Mon, 16 May 2011 18:29:35 GMT What does it cost? http://www.homeexchange.com/apps/km/questions/59/ You can find all pricing information here. Home Exchange Mon, 16 May 2011 18:28:49 GMT Is it safe to exchange with strangers? http://www.homeexchange.com/apps/km/questions/49/ In truth, you will NEVER do a home exchange with a stranger. By the time you search the site, find a Listing that interests you, trade emails, photos and phone calls, you know your exchange partn ... Home Exchange Mon, 16 May 2011 17:53:56 GMT Is it safe to enter my Credit Card details in your signup form? http://www.homeexchange.com/apps/km/questions/47/ In a word, yes!Our state of the art security provides the utmost protection of your payment information. We have partnered with leading payment providers to give you flexibility in how you pay, an ... Home Exchange Mon, 16 May 2011 17:51:00 GMT Do you have sample forms on your site? http://www.homeexchange.com/apps/km/questions/9/ SAMPLE FORMS We have sample forms you can customize and use for your own exchanges. All sample forms can be found here. The sample forms include: Sample Initial Contact LetterSample Follow ... Home Exchange Mon, 16 May 2011 17:19:44 GMT What is "Hospitality"? http://www.homeexchange.com/apps/km/questions/63/ Hospitality is a little different from a regular home exchange in that with hospitality, you actually stay with your host as their guest and then you reciprocate at a later date and your exchang ... Home Exchange Mon, 16 May 2011 17:19:04 GMT Can you help me with payment issues? http://www.homeexchange.com/apps/km/questions/7/ PAYMENTSIf you are trying to pay with a credit card and it is not going through, the number one reason for these kinds of issues is that you have entered an incorrect expiration date. You can a ... Home Exchange Mon, 16 May 2011 17:16:38 GMT How do I cancel my membership? http://www.homeexchange.com/apps/km/questions/67/ If you simply want to make your listing unavailable on the site, you can learn how to hide your listing by CLICKING HERE.If you want to cancel your account or suspend your automatic renewable bill ... Home Exchange Mon, 16 May 2011 14:33:02 GMT Problems with IE8 Internet Explorer 8 http://www.homeexchange.com/apps/km/questions/53/ Regarding any issue you may have with the Browser Internet Explorer 8, please note our Technical team has just worked on new solutions for Internet Explorer 8 users. Please try the follow ... Home Exchange Wed, 10 Nov 2010 16:11:15 GMT How do I join? http://www.homeexchange.com/apps/km/questions/33/ To join HomeExchange.com, simply click the "Join Now" button at the top of any page on our website or click here:https://www.homeexchange.com/signup.php?type=new-membership The first page of the ... Home Exchange Wed, 10 Nov 2010 15:57:35 GMT How do I deal with cookie problems on your site? http://www.homeexchange.com/apps/km/questions/29/ COOKIE ISSUESIf your computer is blocking our cookie, then you cannot login and won't be able to email Members or perform any member functions until you enable cookies for HomeExchange.com (Di ... Home Exchange Wed, 10 Nov 2010 15:56:42 GMT How do I contact the owner of a Listing? http://www.homeexchange.com/apps/km/questions/27/ You must be a paid member of HomeExchange.com to contact any of our home exchange members.As a non member, you will find our membership options at the bottom of any listing so you can quickly jo ... Home Exchange Wed, 10 Nov 2010 15:54:55 GMT