HomeExchange Help

View Articles by Category

There are no sub categories
Add an article to this category

Category » New and Existing Member Helprss button

(Page 1 of 2)      Prev | 1 | 2 | Next

There were 29 articles found in this category:

  1. questionHow do I search for other Affinity Group Members?
    ADVANCED SEARCH You must be logged in and a member of an Affinity Group in our system. An additional checkbox search option will appear on the Advanced Search page under the map area with the Affinity Group name displayed.
  2. questionHow do I use a discount code?
    USING A DISCOUNT CODE: 1. On our payment page, enter your discount code into the field marked DISCOUNT CODE. 2. Click the APPLY button next to the discount code field. 3. If the code was valid, the discounted price will be reflected on the payment page. 4. Click the SUBMIT ORDER NOW button to pr ...
  3. questionHow do I edit my Listing?
    TO EDIT YOUR LISTING 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. Next to each of your Listings (if you have more then one) is an option to edit your listing. Click the "EDIT LISTING" link next to the listing ...
  4. questionHow do I edit the DATES and DESTINATIONS in my Listing?
    CHANGING YOUR DATES AND DESTINATIONS OF DESIRED TRAVEL: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. Next to each of your Listings (if you have more then one) is an option to edit your listing. Click the "EDIT ...
  5. questionHow do I search for Listings on the site?
    SEARCH There are many ways to search for Listings on our web site: Detailed Search: Our detailed search page is found HERE. You can perform a detailed search by entering your desired search information including the location you wish to travel, various activities you are looking for and even se ...
  6. questionHow do I change the NUMBER OF EXCHANGES I've made?
    CHANGING THE NUMBER OF EXCHANGES YOU HAVE MADE: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. Next to each of your Listings (if you have more then one) is an option to edit your listing. Click the "EDIT LISTING ...
  7. questionHow do I change my password?
    CHANGING YOUR ACCOUNT PASSWORD: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click on the link that reads:"Update contact information" 3. From the resulting page you can update any of your contact information, including your password. 4. You must click ...
  8. questionHow do I change the location of my property?
    CHANGING YOUR PROPERTY LOCATION: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. Next to each of your Listings (if you have more then one) is an option to edit your listing. Click the "EDIT LISTING" link next to ...
  9. questionHow does "My Saved Listings" work?
    When you find a listing on the site that you want to refer to later, just click the button on the listing that reads ADD THIS TO MY SAVED LISTINGS. From any search results page, you can also click the small heart to add any Listing to your favorites. You can go into your account area at any tim ...
  10. questionSending emails to more then one Listing at a time
    TO SEND ONE EMAIL TO MORE THEN ONE LISTING AT A TIME: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "SAVED LISTINGS." 3. Under each Listing you have saved, is a check box that reads "select to contact." Click that checkbox for ...
  11. questionHow do I send email to another member of the site?
    SENDING EMAIL INQUIRIES: 1. Click here to login. 2. From any Listing on the site, click the EMAIL THIS MEMBER button 3. On the resulting page, fill out the email form with any test you want to send to that member. 4. Once you have completed your email, click the SEND MY EMAIL button to send your ...
  12. questionHow do I renew my Listing?
    TO RENEW YOUR MEMBERSHIP: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. The resulting page will show you a summary of all the Listings you have with us. If your Listing is not on our automatic billing program, ...
  13. questionHow can I hide or otherwise make my Listing unavailable on the site
    HIDING YOUR LISTING There are times you will want to make your Listing unavailable on the site. For example, if you are on an exchange, or have made exchange plans and don't wish to be contacted with new offers, you can "hide" your Listing temporarily and your Listing will no longer appear on t ...
  14. questionHow do I leave feedback for another Member?
    TO LEAVE FEEDBACK ABOUT AN EXCHANGE: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Under the heading "EXCHANGE TOOLS" you will see the following links: Exchange Tools Write a review of an exchange View the most recent new Listings 3. Click the option "WRI ...
  15. questionSetting up email notifications of Listings
    SETUP NOTIFICATIONS: To change and modify your new listing notification email details, here is what you do: Go here to login with your email address and password: http://www.homeexchange.com/login.php If you forgot your password, you can retrieve it via email from that same page. Once you Login ...
  16. questionHow do I add another listing to the site?
    ADDING AN ADDITIONAL LISTING TO YOUR ACCOUNT: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. In the upper right hand corner of the resulting page is a button that reads: ADD A NEW LISTINGS. Click that button. 4 ...
  17. questionHow do I login to my account?
    LOGGING IN TO YOUR ACCOUNT 1. Click here to login. 2. If you forgot your password, you can retrieve it via email from that same page by clicking the link that reads: "Forgot your password? Click here..." 3. Once you Login to the site with your username and password and you will end up at your ...
  18. questionHow do I search for Members who want to come to my area?
    The REVERSE SEARCH allows you to locate any members who have specifically named your city, state/province or country as an area they would like to visit. This search option is located on our Detailed Search page. The section of the search page you want to use is called "Wants an exchange to" - ...
  19. questionWhat does it cost?
    You can find all pricing information here.
  20. questionIs it safe to exchange with strangers?
    In truth, you will NEVER do a home exchange with a stranger. By the time you search the site, find a Listing that interests you, trade emails, photos and phone calls, you know your exchange partner well enough that they are no longer considered a stranger. You can also ask for references from ...
(Page 1 of 2)      Prev | 1 | 2 | Next