How do I renew my Listing?
RENEWALSTo renew your Membership:
1) Click here to go to the login page, or simply go to our web site and click on the "Sign In" link located at the very top of each page on the site. Enter ...
- What is "Hospitality"?
Hospitality is a little different from a regular home exchange in that with hospitality, you actually stay with your host as their guest and then you reciprocate at a later date and your exchange ...
- Is it safe to exchange with strangers?
We always tell people to go with their gut first. If you don't feel comfortable with a home exchange proposal, a polite no thank you saves lots of hassle latter on.
You can also ask for re ...
- What is the Home Exchange guarantee?
We stand behind the website 100%. If for any reason you don't make a home exchange as a Silver Member in your first year of membership, your second year is free.At the end of your first year of me ...
- How can I hide or otherwise make my Listing unavailable on the site?
HIDING YOUR LISTING There are times you will want to make your Listing unavailable on the site. For example, if you are on an exchange, or have made exchange plans and don't wish to be contacted ...
- Can you help me with payment issues?
PAYMENTSIf you are trying to pay with a credit card and it is not going through, the number one reason for these kinds of issues is that you have entered an incorrect expiration date. You can alwa ...
- Does my name or email address appear on your site?
HomeExchange.com does not reveal your name, street address or email address in your listing, or make them available over the World Wide Web. Our advanced home exchange system hides your personal c ...
- How do I change the location of my property?
CHANGING YOUR PROPERTY LOCATION:
If you need to change the actual location of your property because you have moved, first you need to login to your account.
1. You can click here to go to the lo ...
- Maps
MAP PROBLEMS:
The map feature and the location is currently based on your city/place name and zip or postcode. The city/place name MUST be your actual city name, not a description of where you ar ...
- How do I leave feedback for another Member?
FEEDBACKTo leave feedback about another Member with whom you have done an exchange:
1) Click here to go to the login page, or simply go to our web site and click on the "Sign In" link locate ...
- How do I add photos to my Listing?
MANAGE PHOTOS:To Manage Listing Photos, here is what you do:
1. You want to login to the HomeExchange.com website with your email address and password. You can click here to go to the login pag ...
- I got an email that said one of my exchange dates had passed, what is that all about?
That email goes out when one of the hard coded travel dates in your Listing expires. The system also removes the old date, so in reality you don't have to do anything, but it is just a reminder th ...
- How do I contact the owner of a Listing?
You must be a paid member of HomeExchange.com to contact any of our home exchange members.As a non member, you will find our membership options at the bottom of any listing so you can quickly ...
- Do you have sample forms on your site?
SAMPLE FORMS
We have sample forms you can customize and use for your own exchanges. All sample forms can be found here.
The sample forms include:
Sample Initial Contact LetterSample Follow-up ...
- How do I add another listing to the site?
ADDING AN ADDITIONAL LISTING TO YOUR ACCOUNTIf you are a Silver Member and want to add an additional property to your account, you need to do the following:
1. Login to the HomeExchange.com we ...
- Sending emails to more then one Listing at a time
SEND MULTIPLE EMAIL REQUESTS:To email multiple listings, here is what you do:
Go here to login with your email address and password:http://www.homeexchange.com/login.php
If you have forgotten y ...
- Setting up email notifications of Listings
SETUP NOTIFICATIONS:To change and modify your new listing notification email details, here is what you do:
Go here to login with your email address and password:http://www.homeexchange.com/login ...
- How do I search for Listings on the site?
SEARCH
We have three methods of searching on the site:1) Detailed Search2) Search by Listing ID3) Country Search
Detailed Search:To get to our detailed search page you just need to click the "LI ...
- How do I edit my Listing?
To edit your listing, here is what you want to do:
Login with your email address and password
If you forgot your password, you can retrieve it via email from that same page.
Once you Login to ...
- How do I join?
To join HomeExchange.com, simply click the "Join Now" button at the top of any page on our website or click here:https://www.homeexchange.com/signup.php?type=new-membership
The first page of th ...