http://www.homeexchange.com/apps/activekb/ en-us http://www.homeexchange.com/apps/activekb/ ActiveKB NX christelle@homeexchange.com Thu, 02 Sep 2010 12:54:06 PDT 20 http://www.homeexchange.com/apps/activekb//questions/20/ ADDING AN ADDITIONAL LISTING TO YOUR ACCOUNTIf you are a Silver Member and want to add an additional property to your account, you need to do the following: 1. Login to the HomeExchange.com we ... Wed, 18 Aug 2010 13:41:21 PDT http://www.homeexchange.com/apps/activekb//questions/35/ Regarding any issue you may have with the Browser Internet Explorer 8, please note our Technical team has just worked on new solutions for Internet Explorer 8 users. Please try the followi ... Wed, 03 Mar 2010 09:16:16 PST http://www.homeexchange.com/apps/activekb//questions/15/ LOGIN ISSUESOften times when you can't email other Members, post photos or edit your own Listing, this points to a login issue you computer is having with out website. The following has helped m ... Tue, 11 Nov 2008 09:36:56 PST http://www.homeexchange.com/apps/activekb//questions/2/ MANAGE PHOTOS:To Manage Listing Photos, here is what you do: 1. You want to login to the HomeExchange.com website with your email address and password. You can click here to go to the login pag ... Sun, 02 Nov 2008 07:46:44 PST http://www.homeexchange.com/apps/activekb//questions/26/ PAYMENTSIf you are trying to pay with a credit card and it is not going through, the number one reason for these kinds of issues is that you have entered an incorrect expiration date. You can alwa ... Sun, 02 Nov 2008 07:43:27 PST http://www.homeexchange.com/apps/activekb//questions/11/ In a word, yes!1. All purchase information is conducted through an SSL-encrypted connection2. We don't store credit card information on our servers3. Our security measures don't just apply to cr ... Fri, 19 Sep 2008 20:54:18 PDT http://www.homeexchange.com/apps/activekb//questions/8/ SEARCH We have three methods of searching on the site:1) Detailed Search2) Search by Listing ID3) Country Search Detailed Search:To get to our detailed search page you just need to click the "LI ... Thu, 21 Aug 2008 07:35:19 PDT http://www.homeexchange.com/apps/activekb//questions/34/ CLEARING YOUR BROWSER'S CACHE (Disclaimer) Always backup critical files before working on your computer! If you don't feel comfortable making changes to settings on your computer, PLEASE have a ... Sat, 16 Aug 2008 12:18:16 PDT http://www.homeexchange.com/apps/activekb//questions/33/ COOKIE ISSUESIf your computer is blocking our cookie, then you cannot login and won't be able to email Members or perform any member functions until you enable cookies for HomeExchange.com (Dis ... Sat, 16 Aug 2008 12:11:41 PDT http://www.homeexchange.com/apps/activekb//questions/32/ SAMPLE FORMS We have sample forms you can customize and use for your own exchanges. All sample forms can be found here. The sample forms include: Sample Initial Contact LetterSample Follow-up ... Sat, 16 Aug 2008 12:09:07 PDT