LOGIN ISSUES
Often times when you can't email other Members, post photos or edit your own Listing, this points to a login issue you computer is having with out website.
The following has helped many Members login to the site properly:
Go to this link: http://www.homeexchange.com/logout.php
This will clear your login information, and allow you to login again.
Once you are done with that step, go to https://www.homeexchange.com/login.php
enter your email address and password, and click "REMEMBER ME"
The best way to test if your login worked is to click some of the member functions from your account page. If they perform normally, allow you to edit and save information, then you have logged in correctly!
(Disclaimer) Always backup critical files before working on your computer! If you don't feel comfortable making changes to settings on your computer, PLEASE have a professional do this for you. These are suggestions, we cannot be responsible for damage, loss of data or anything that happens as a result of these suggestions.
COOKIE ISSUES
If your computer is blocking our cookie, then you cannot login and won't be able to email Members or perform any member functions until you enable cookies for HomeExchange.com
Unblocking cookies in Internet Explorer 7
The Internet Explorer 7 web browser allow you to block or unblock cookies for a specific website such as www.HomeExchange.com.
- Select the “Tools” menu.
- Select “Internet Options”
- In the Internet Options dialog box, select the “Privacy” tab.
- Click the “Sites” button.
If you have accidentally blocked cookies for HomeExchange.com:
- In the list of managed websites, select “HomeExchange.com”
- Click the “Remove” button.
- Click “OK” to close the Per Site Privacy Actions dialog box.
- Click “OK” to close the Internet Options dialog box.
Alternatively, if your organization blocks all cookies by default and you need to allow cookies for HomeExchange.com:
- In the Address of website text box, type “HomeExchange.com”
- Click the “Allow” button.
- Click “OK” to close the Per Site Privacy Actions dialog box.
- Click “OK” to close the Internet Options dialog box.
Unblocking cookies in Internet Explorer 6
The Internet Explorer 6 web browser allows you to block or unblock cookies for a specific website such as www.HomeExchange.com.
- Select the “Tools” menu.
- Select “Internet Options…”
- In the Internet Options dialog box, select the “Privacy” tab.
- In the Settings section, click the “Sites…” button.
If you have accidentally blocked cookies for HomeExchange.com:
- In the list of domains, select “HomeExchange.com”
- Click the “Remove” button.
- Click “OK” to close the Per Site Privacy Actions dialog box.
- Click “OK” to close the Internet Options dialog box.
Alternatively, if your organization blocks all cookies by default and you need to allow cookies for HomeExchange.com:
- In the Address of Web site text box, type “HomeExchange.com”
- Click the “Allow” button.
- Click “OK” to close the Per Site Privacy Actions dialog box.
- Click “OK” to close the Internet Options dialog box.
Unblocking cookies in Firefox
The Firefox web browser allows you to block or unblock cookies for a specific website such as www.HomeExchange.com.
- Select the “Tools” menu.
- Select “Options…”
- In the Cookies section of the Options dialog box, click the “Exceptions…” button.
If you have accidentally blocked cookies for HomeExchange.com:
- In the list of sites in the Exceptions - Cookies dialog box, select “www.HomeExchange.com”
- Click the “Remove Site” button.
- Click “Close” to close the Exceptions - Cookies dialog box.
- Click “OK” to close the Options dialog box.
Alternatively, if your organization blocks all cookies by default and you need to allow cookies for HomeExchange.com:
- In the Address of web site text box, type “www.HomeExchange.com”
- Click the “Allow” button.
- Click “Close” to close the Exceptions - Cookies dialog box.
- Click “OK” to close the Options dialog box.
In severe cases, you may have to clear your internet cache.
TO CLEAR YOUR BROWSER'S CACHE:
Internet Explorer 7
- From the
Toolsmenu, selectInternet Options... - Choose the
Generaltab. - Under
Browsing history, clickDelete.... Next to "Temporary Internet Files", clickDelete files.... - Click
Close, and then clickOKto exit.
Internet Explorer 4.x, 5.x, and 6.x for Windows
- From the
Toolsmenu (for version 4.x, theViewmenu), selectInternet Options.... - Choose the
Generaltab. - In the "Temporary Internet Files" section, click
Delete Files.... - To confirm the deletion, click
OK. - In the
Internet Optionsdialog box, clickOK.
Firefox 2.0 for Windows
From the Tools menu, select Clear Private Data, and then choose Cache.
Firefox 1.0 and 1.5 for Windows
- From the
Toolsmenu, selectOptions..., and then clickPrivacy. - In 1.5, select the
Cachetab, and then click theClear Cache Nowbutton. In 1.0, next toCache, click theClearbutton, and then clickOK.
Safari
- From the
Safarimenu, selectEmpty Cache.... - When prompted, click
Emptyto confirm that you want to empty the cache.
Firefox 1.x and 2.0 for Mac OS X
- From the
Firefoxmenu, selectPreferences... - From the sheet that drops down, select
Privacy. In 2.0, clickClear Now. In 1.5, clickClear Cache Now. In 1.0, next toCache, click theClearbutton, and thenOK.
(Disclaimer) Always backup critical files before working on your computer!