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There were 8 questions found in this category:

  1. questionCan you help me login properly?
    LOGIN ISSUESOften times when you can't email other Members, post photos or edit your own Listing, this points to a login issue you computer is having with out website. The following has helped many Members login to the site properly:Go to this link: http://www.homeexchange.com/logout.php This w ...
  2. questionHow can I hide or otherwise make my Listing unavailable on the site?
    HIDING YOUR LISTING There are times you will want to make your Listing unavailable on the site. For example, if you are on an exchange, or have made exchange plans and don't wish to be contacted with new offers, you can "hide" your Listing temporarily and your Listing will no longer appear on t ...
  3. questionHow do I add another listing to the site?
    ADDING AN ADDITIONAL LISTING TO YOUR ACCOUNTIf you are a Silver Member and want to add an additional property to your account, you need to do the following: 1. Login to the HomeExchange.com website with your email address and password. You can click here to go to the login page, or simply go t ...
  4. questionHow do I change my email address?
    CHANGING YOUR ACCOUNT EMAIL ADDRESSTo change your email address in your HomeExchange.com profile, here is what you want to do: 1) Click here to go to the login page, or go to our web site and click on the "Sign In" link located at the very top of each page on the site. 2) Enter your email addre ...
  5. questionHow do I login to my account?
    Go here to login with your email address and password. If you forgot your password, you can retrieve it via email from that same page. Once you Login to the site with your username and password and you will end up at your account page.
  6. questionHow do I sgn up for a Bronze Membership?
    BRONZE MEMBERSHIP : You can see the specifics of all our Membership options here:http://www.homeexchange.com/learn_more.html To sign up as a Bronze Member, simply click the following link:https://www.homeexchange.com/signup.php?type=bronze-membership You cannot be logged in as an existing Membe ...
  7. questionI got an email that said one of my exchange dates had passed, what is that all about?
    That email goes out when one of the hard coded travel dates in your Listing expires. The system also removes the old date, so in reality you don't have to do anything, but it is just a reminder that your Listing probably needs to be updated with new dates you want to travel.
  8. questionWhat is the Home Exchange guarantee?
    We stand behind the website 100%. If for any reason you don't make a home exchange as a Silver Member in your first year of membership, your second year is free.At the end of your first year of membership, simply email us if you have not yet made an exchange and we will gladly extend your member ...